Shipping Policy

At Qalb Living, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

• Orders are processed within 1 business day after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation message.

Delivery Time

We aim to deliver all orders within 3–5 business days across Pakistan.

Please note that delivery times are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Any free shipping offers will also be clearly mentioned on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customers across Pakistan. Please ensure someone is available at the delivery address to receive and pay for the order.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, occasional delays may occur due to factors beyond our control, including:

• Remote delivery locations

• Weather conditions

• Public holidays

• Courier service delays

• High order volumes

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order.

Qalb Living is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Order Tracking

Once your order has been dispatched, you may receive tracking information (where available) so you can monitor the status of your shipment.

Need Assistance?

If you have any questions regarding your order or shipping, please contact our customer support team through our Contact Us page. We are always happy to assist you.